Innovation labs in the public sector: what they are and what they do?

Piret Tõnurist, Rainer Kattel () and Veiko Lember

Public Management Review, 2017, vol. 19, issue 10, 1455-1479

Abstract: This article is a first comprehensive attempt to globally map and analyse innovation labs (i-labs) in the public sector. The article analyzes theoretical reasons why i-labs are created in the public sector and tests these assumptions in practice. During the empirical study, thirty-five such organizations all over the world were identified. The research is based on a two-step approach: first, a comprehensive survey was carried out followed by an extensive in-depth interview with the managing figures of i-labs; eleven i-labs responded. The article finds support for the assumptions of external complexity, technological challenges, emulation, and legitimization as reasons behind the creation of i-labs.

Date: 2017
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DOI: 10.1080/14719037.2017.1287939

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