Region brand legitimacy: towards a participatory approach involving residents of a place

Emeline Martin and Sonia Capelli

Public Management Review, 2017, vol. 19, issue 6, 820-844

Abstract: Places have started to adapt commercial branding tactics. But how do stakeholders perceive such practices? Drawing on survey data from French residents, we analyse the advertising legitimacy of a place brand and its influence on the effectiveness of marketing communications in the context of region branding. The results confirm that advertising legitimacy mediates the relationship between exposure to an advertisement and its efficiency. The place brand is more legitimate when advertisements target firms, residents or tourists than when they promote local products through co-branding. We highlight a new expression of democratic legitimacy: a process adapted to hybrid (public–private) organizations.

Date: 2017
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DOI: 10.1080/14719037.2016.1210908

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