Representative bureaucracy and its symbolic effect on citizens: a conceptual replication

Gregg G. Van Ryzin, Norma M. Riccucci and Huafang Li

Public Management Review, 2017, vol. 19, issue 9, 1365-1379

Abstract: Representative bureaucracy has been a topic of research for over half a century, but only recently studied experimentally. Initial empirical findings from two prior experiments – one involving policing, the other recycling – showed gender representation effects on citizens’ trust and cooperation. In this conceptual replication, we examine gender representation effects in another policy domain: emergency preparedness. However, despite using a similar sample and experimental paradigm, we find no effects. These null findings are important, as they suggest that the symbolic effects of gender representation may be policy-specific – and that replication is needed to test the boundary conditions of previously reported results.

Date: 2017
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DOI: 10.1080/14719037.2016.1195009

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