Representative co-production: broadening the scope of the public service logic

Erik M. Eriksson

Public Management Review, 2019, vol. 21, issue 2, 291-314

Abstract: Although the public service logic (PSL) has been an important equipoise to the predominant goods-manufacturing logic, there is potential to broaden its scope. An explicit integration of social context may contribute to an enhanced conceptual understanding of the PSL, at the same time addressing a major challenge in healthcare: disparities among population groups. A ‘representative co-production’ approach is suggested. In such an approach, group representatives’ knowledge and skills are used in evaluating, designing, and delivering services with the purpose of supporting other group members’ value co-creation. A case is provided, demonstrating representative co-production in access to preventive health services.

Date: 2019
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DOI: 10.1080/14719037.2018.1487575

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