Dispositional and organizational sources of job satisfaction: a cross-national study

Rashmi Chordiya, Meghna Sabharwal and R. Paul Battaglio

Public Management Review, 2019, vol. 21, issue 8, 1101-1124

Abstract: Job satisfaction has proven to be a resilient contributor to employee motivation, productivity, organizational commitment, absenteeism, and turnover. Utilizing cross-national data from five Asian countries/settings and the United States we examine the impact of organizational and psychological factors on job satisfaction. This study contributes to the literature by showing that while organizational factors, such as performance appraisals and leadership behaviours are important sources of job satisfaction, what matters most is whether individuals perceive themselves to be efficacious in their jobs. Self-efficacy was found to be the strongest determinant of job satisfaction in both, the U.S., and the Asian contexts. Based on cultural characteristics of power-distance and collectivism, this study also examines cross-national differences in the level of public employee job satisfaction.

Date: 2019
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DOI: 10.1080/14719037.2018.1544274

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