Issue-specific knowledge and willingness to coproduce: the case of public security services

Youlang Zhang, Xinsheng Liu and Arnold Vedlitz

Public Management Review, 2020, vol. 22, issue 10, 1464-1488

Abstract: This study explores the role of issue-specific knowledge in citizens’ decisions regarding coproducing public services. We argue that issue-specific knowledge increases citizens’ perceived benefits and decreases their perceived risks during coproduction, thereby raising their willingness to coproduce the relevant public services. We use data from a national survey on security issues to test our argument. Results show that citizens with more knowledge about seven terror attacks between 2012 and 2016 are more supportive of stricter screening procedures in airports and stricter background checks for gun purchases despite the fact that they need to bear additional waiting time or privacy costs.

Date: 2020
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DOI: 10.1080/14719037.2019.1635193

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