A validated measurement for felt relational accountability in the public sector: gauging the account holder’s legitimacy and expertise

Sjors Overman, Thomas Schillemans and Stephan Grimmelikhuijsen

Public Management Review, 2021, vol. 23, issue 12, 1748-1767

Abstract: The effectiveness of formal public sector accountability mechanisms is largely predicated on the individual perception of accountability. In particular, the individual’s experienced relationship to account holders is key in understanding the effects of formal accountability mechanisms. This article develops a measurement instrument for felt relational accountability in public administration. We measure perceived legitimacy and expertise of the account holder, as crucial relational dimensions applicable to various accountability relations. The instrument was tested and cross validated among two samples of Dutch public employees. We discuss theoretical implications of studying accountability at the actor-level and provide practical applications of the instrument.

Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14719037.2020.1751254 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1748-1767

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rpxm20

DOI: 10.1080/14719037.2020.1751254

Access Statistics for this article

Public Management Review is currently edited by Stephen P. Osborne

More articles in Public Management Review from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().