Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values

Trong Tuan Luu

Public Management Review, 2021, vol. 23, issue 8, 1184-1216

Abstract: The purpose of this study is to examine how and when discretionary human resource (HR) practices contribute to the emergence of job crafting behavior among employees in public organizations. The data for this research were collected from employees and managers working in wards (local level governments) in Vietnam. The results lend credence to the role of employee use of normative public values in mediating the relationship between discretionary HR practices and employee job crafting. This study further finds that empowering leadership and public service motivation moderate the relationship between discretionary HR practices and employee use of normative public values.

Date: 2021
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DOI: 10.1080/14719037.2020.1730942

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