Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective

Jim Broch Skarli

Public Management Review, 2023, vol. 25, issue 7, 1238-1259

Abstract: Theoretically based on public service logic, this study investigates value co-creation processes at the micro level. It explores the connections between responsibilization, value co-destruction, and value conflicts within a public healthcare context. Focusing on the roles of family carers it reports on a qualitative interview study in Norwegian municipal healthcare services. This study contributes to the service literature by demonstrating how responsibilization can lead to value co-destruction, resulting in conflicts of individual value.

Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14719037.2021.2013070 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1238-1259

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rpxm20

DOI: 10.1080/14719037.2021.2013070

Access Statistics for this article

Public Management Review is currently edited by Stephen P. Osborne

More articles in Public Management Review from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().