Abusive supervision and turnover intention among public servants: the roles of psychological distress and person-organization fit

Nhung Thi Hong Nguyen, Diep Nguyen, Stephen Teo and Matthew J. Xerri

Public Management Review, 2024, vol. 26, issue 11, 3201-3226

Abstract: This study integrates social cognitive and cognitive dissonance theories to examine the influence of abusive supervision on public servants. By employing Hayes’ Process macro and investigating a cohort of 468 US public servants, we found that abusive supervision is positively related to turnover intention via psychological distress. Notably, the adverse impact of abusive supervision is more pronounced among subordinates with a strong person-organization fit. Given the prevailing retention challenges in the public sector, our research offers novel insights into retaining well-matched personnel through the cultivation of positive workplace social connections.

Date: 2024
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DOI: 10.1080/14719037.2023.2287489

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