Design for inclusive digital co-production

Sofi Perikangas and Sanna Tuurnas

Public Management Review, 2024, vol. 26, issue 6, 1731-1751

Abstract: In this article we identify design principles for digital co-production and analyse how they can enhance inclusion. We focus on digital co-production in a community development project by studying the accessibility and interaction of the digital co-production events during the Covid−19 pandemic which increased the need for digital co-production methods and created a need for new designs of such processes. From the perspective of design, inclusion needs to be addressed both at system level as meta-design and during implementation by enhancing accessibility and interaction.

Date: 2024
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DOI: 10.1080/14719037.2023.2224819

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