Ready, set, crisis – transitioning to crisis mode in local public administration

Franziska Graf, Alexa Lenz and Steffen Eckhard

Public Management Review, 2024, vol. 26, issue 7, 2039-2063

Abstract: Local public administrations are typically the first responders during disruptive crisis events. Building on literature on fast-response organizations, this study theorizes on their ability to transition effectively from routine bureaucracy to crisis mode. Empirically, we study early responses to COVID-19 in Germany with agency-level survey data. The findings suggest that an effective switch between practices cannot be explained by crisis severity alone. Instead, organizational, technical, and individual preparedness of local administrations matter. These results provide insights into the conditions that enable administrations to respond effectively to crisis events, offering a comprehensive understanding of crisis management capabilities at the local level.

Date: 2024
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DOI: 10.1080/14719037.2023.2242851

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