Exploring the dysfunctional consequences of performance evaluation systems: how does ‘evaluation overload’ affect organizational performance?

Youngmin Oh

Public Management Review, 2024, vol. 26, issue 8, 2260-2279

Abstract: Although many performance practices have been operated to enhance government department performance, the outcomes of performance practices have caused some challenges. An important concept in performance management is ‘overload’; public employees suffer from the high workload in the operation of many performance management systems. This study first identifies the concept of ‘evaluation overload’ in managing performance evaluation systems and tests how this overload affects organizational performance. The results indicate that a heavy workload in evaluative processes has direct and indirect impacts on the perceived and archival organizational performance of central agencies in South Korea.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14719037.2023.2189900 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rpxmxx:v:26:y:2024:i:8:p:2260-2279

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rpxm20

DOI: 10.1080/14719037.2023.2189900

Access Statistics for this article

Public Management Review is currently edited by Stephen P. Osborne

More articles in Public Management Review from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().