Does organizational change trigger civil servant proactivity? The impact of past changes experienced

Stéphanie Verlinden, Tobias Bach, Jan Wynen, Bjorn Kleizen and Koen Verhoest

Public Management Review, 2025, vol. 27, issue 5, 1313-1332

Abstract: Civil servants are increasingly expected to behave proactively at work, being confronted with workplace changes that require increased autonomy and responsibility. However, proactivity is a resource-intense behaviour that may become increasingly difficult in a demanding work context characterized by frequent change. We examine the impact of organizational change on civil servant proactivity, taking into account civil servants’ past change experiences. Analysis of two survey waves in a Belgian government agency reveal that civil servants who experienced many changes in the past behave less proactively in response to new changes compared to their colleagues who only experienced few past changes.

Date: 2025
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DOI: 10.1080/14719037.2023.2284225

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