Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value

Per Skålén and Jakob Trischler

Public Management Review, 2025, vol. 27, issue 9, 2194-2213

Abstract: Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private value, these types of value can be both co-created and co-destroyed during performances. The framework contributes by conceptualizing what public services are and how public and private value are co-created and co-destroyed through public services.

Date: 2025
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DOI: 10.1080/14719037.2024.2418376

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