How much for cash? Tackling the cash-in-hand ethos in the household services sector

Colin Williams

The Service Industries Journal, 2006, vol. 26, issue 5, 479-492

Abstract: To tackle cash-in-hand work, public policy has so far concentrated on detecting and punishing the suppliers of such work. Drawing upon evidence from 861 face-to-face interviews in English localities on off-the-books work in the household services sector, however, a widespread cash-in-hand ethos amongst customers is identified suggesting that there is a need for the current raft of supply-side measures to be complemented with demand-side initiatives to encourage consumers to use formal labour. How this might be achieved is then outlined.

Date: 2006
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DOI: 10.1080/02642060600722791

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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