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The centrality of service organizations and their leisure networks

Lawrence J. Bendle and Ian Patterson

The Service Industries Journal, 2009, vol. 30, issue 10, 1607-1619

Abstract: This study examines a network of community groups and the civic, commercial, and educational organizations involved with amateur artists in a regional Australian city. Social network analysis using measures for density, centrality, centralization, and cliques revealed that the groups and the organizations formed several clusters around types of creative artists and that service organizations were the communication hubs in the network. Recommendations include improving community networks by weaving better linkages among groups and organizations and the undertaking of research into the multiple leisure networks that occur in local government areas.

Date: 2009
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DOI: 10.1080/02642060903580656

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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