The case of market and system failures in services innovation

Luis Rubalcaba, Jorge Gallego and Pim Hertog

The Service Industries Journal, 2009, vol. 30, issue 4, 549-566

Abstract: This paper reviews and analyses the rationale for an innovation policy in services. It focuses on the relevance of the various categories of market and system failures, on the basis of economic arguments and some empirical evidence at EU level. Results show that market and system failures affect service innovation, so that there are no economic reasons supporting any discrimination of policy actions against service activities. Moreover, some of the market and system failures may be even more relevant in the field of services than of goods, although differences between categories of services should be also taken into consideration.

Date: 2009
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DOI: 10.1080/02642060903067571

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