Efficiency and quality in health services: a crucial link

José Luis Navarro-Espigares and Elisa Hernández Torres
Authors registered in the RePEc Author Service: Jose Luis Navarro Espigares

The Service Industries Journal, 2008, vol. 31, issue 3, 385-403

Abstract: The relationship between quality and efficiency in the health sector is influenced by various conditions. The objective of this paper is to analyse the evolution of efficiency and quality in the Andalusian Hospitals during the years 1997--2004 and to study the association between efficiency and quality indicators. Hospital performance is analysed using data envelopment analysis and the Malmquist productivity index. Technical efficiency as well as healthcare quality increased during the analysed period. A weak association between efficiency and quality indicators exists. The results obtained rule out the existence of an efficiency--quality trade-off.

Date: 2008
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:taf:servic:v:31:y:2008:i:3:p:385-403

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DOI: 10.1080/02642060802712798

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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