E-corporate social responsibility in socially responsible firms: the case of Spanish firms

Rafael Chaves-Avila (), Adoración Mozas, Raquel Puentes and Enrique Bernal

The Service Industries Journal, 2010, vol. 31, issue 12, 2033-2050

Abstract: The design and the content of a website that is positively valued by the firm's stakeholders can become a source of competitive advantage. In recent years, information on the extent to which the firm undertakes its social responsibility and environmental protection efforts is gaining increasing interest among the agents with whom it interacts. The aim of this paper is to analyse e-corporate social responsibility in firms listed in the socially responsible investment index FTSE4Good Ibex, focusing on the type of information concerning the corporate social responsibility, which this type of firms provides via their websites.

Date: 2010
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DOI: 10.1080/02642069.2011.545880

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