Parent control mechanisms, knowledge attributes, knowledge acquisition and performance of IJVs in Taiwan service industries

Chi-Cheng Lee, Fu-Sheng Tsai and Lian Chun Lee

The Service Industries Journal, 2010, vol. 31, issue 14, 2437-2453

Abstract: The study explores parent companies' use of control mechanisms in their international joint venture (IJV), IJV knowledge acquisition and IJVs' performance. Traditionally, control mechanisms are criticized for potentially limiting autonomous learning. However, we propose that knowledge-oriented control mechanisms used by the parent company on its subsidiaries could facilitate knowledge acquisition and learning. This study takes samples from 104 Sino-foreign joint ventures in service industries in Taiwan. The results of the study indicate that in IJV, parent companies require a ‘personnel training’ control mechanism as a guide for gaining codified knowledge from foreign partners. MNCs should apply ‘culture’ and ‘performance’ control mechanisms to gain non-codified knowledge. In turn, the tacit knowledge of IJV results in a better economic, competency-based performance, while explicit knowledge more significantly influences the synthetic performance.

Date: 2010
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DOI: 10.1080/02642069.2010.503886

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