Technical efficiency and human capital in the retail sector

Vania Sena

The Service Industries Journal, 2010, vol. 31, issue 16, 2661-2676

Abstract: The performance of the British retail sectors in terms of productivity growth is not brilliant. This paper focuses on a specific component of productivity growth (technical efficiency) and tests the extent to which its variance across the sector can be explained by the differences in the educational attainment of the pool of workers to which retail firms have access. The empirical analysis is carried out on a sample of 1061 retail firms from the Annual Respondents Database, 1997--2005. The results confirm that the county-level differences of the stock of human capital can explain the technical efficiency differentials across the sector.

Date: 2010
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DOI: 10.1080/02642069.2010.511189

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