Integrative effects of firms' price and endorsement strategies on consumers' loyalty intention

Tsui-Yii Shih

The Service Industries Journal, 2010, vol. 32, issue 6, 981-1005

Abstract: This research examines the effects of price and brand endorsement that are adopted by firms from a consumer-based viewpoint, and provides practical brand management discussions as a reference for both manufacturer brands and retail store brands. According to the findings, manufacturer brands support high prices and boost those vivid impressions which are helpful in engendering consumer loyalty intention. Without a careful evaluation process, a brand-endorsing strategy may prove detrimental to the manufacturer. Retail store brands follow distinct pricing policies and carry out brand-endorsed strategies. Price/endorsement stimuli influence consumer brand loyalty through the partial mediating effect of brand impression. Manufacturers and retailers could define appropriate price premiums on products with a potential for a manufacturer--retailer brand co-branding as identified by market research, thus increasing the sales of both.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:taf:servic:v:32:y:2010:i:6:p:981-1005

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DOI: 10.1080/02642069.2010.529133

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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