Understanding the drivers of organizational innovations

Angel L. Meroño-Cerdan and Carolina López-Nicolas

The Service Industries Journal, 2013, vol. 33, issue 13-14, 1312-1325

Abstract: Organizational innovations involve the implementation of significant changes in business practices, the workplace organization, and external relations. The article reports an analysis of organizational innovations' objectives and adoption in 240 Spanish healthcare businesses. Statistical tests find a dynamic behavior in healthcare organizations with 40.8% having developed an organizational innovation in the period from 2007 to 2009. The main objectives pursued are related to improved knowledge sharing and innovation skills. Results also reveal a close relationship between organizational and product/process innovations. Specifically, healthcare companies developing new organizational methods to improve innovation skills and knowledge sharing are more successful in adopting product and process innovations.

Date: 2013
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DOI: 10.1080/02642069.2013.815736

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