Physicians' appraisal of mobile health monitoring

Shintaro Okazaki, J. Alberto Castañeda, Silvia Sanz and Jörg Henseler

The Service Industries Journal, 2013, vol. 33, issue 13-14, 1326-1344

Abstract: This study addresses what factors influence and moderate Japanese physicians' mobile health monitoring (MHM) adoption for diabetic patients. In light of the multilevel sequential check theory, the study tests whether novelty seeking, self-efficacy, and compatibility moderate the effects of overall quality, net benefits, and perceived value of MHM on physicians' usage intention. Self-efficacy serves as an evaluation of resources for coping with an event, while compatibility involves the judgment of an event's congruence with a motive or goal. The study results support four out of nine moderation hypotheses. Our findings clearly indicate that the impact of overall quality and net benefits on physicians' intention to use MHM would be significantly strengthened by self-efficacy and compatibility, but not by novelty seeking.

Date: 2013
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DOI: 10.1080/02642069.2013.815737

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