Information technology outsourcing in financial services

Reyes Gonzalez, Juan Llopis and Jose Gasco

The Service Industries Journal, 2013, vol. 33, issue 9-10, 909-924

Abstract: Regulatory pressures and strong competitiveness, as well as the need to control costs and remain up to date with information technologies have turned outsourcing into a basic tool at the disposal of financial entities. Our paper has as its aim to show the peculiarities of information technology outsourcing in the financial services industry, additionally suggesting a decision framework which can help firms minimise risks.

Date: 2013
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DOI: 10.1080/02642069.2013.719888

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