Tolerance for workplace incivility, employee cynicism and job search behavior

A. Mohammed Abubakar, Huda Abdullah Megeirhi and Belal Shneikat

The Service Industries Journal, 2018, vol. 38, issue 9-10, 629-643

Abstract: Workplace incivility is a source of predominant stress in organizations, and a vital cause for job search behavior (JSB). Drawing upon conservation resource theory, this paper examines the relationship between tolerance for workplace incivility (TWI), JSB and cynicism among employed individuals. Utilizing data obtain from n = 331 hotel employees in Jordan, a structural equation modeling was applied. The data revealed that (1) TWI has a positive impact on JSB; (2) that cynicism has a positive impact on JSB and (3) and that cynicism does not moderate the relationship between TWI and JSB. Theoretical and practical implications are discussed.

Date: 2018
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DOI: 10.1080/02642069.2017.1420171

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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