Innovation-based coopetition taxonomy for knowledge intensive business services

Joana Costa, Adriana Fumi Chim-Miki and Rui Augusto da Costa

The Service Industries Journal, 2025, vol. 45, issue 13-14, 1275-1301

Abstract: Coopetition networks are a recognised strategy to improve a firm's innovative capacity. However, many factors influence the outputs. Our study verified the effect of internal and external conditions on fostering innovative performance. We analysed five coopetition taxonomies across four Knowledge Intensive Business Services (KIBS) sub-sectors, each with varying technological intensity. Our total sample comprised 4,262 Portuguese KIBS. We tested the moderation effects and ran five multiple regression models. In parallel, a robustness check estimated the marginal impact of coopetition on the innovative performance of each KIBS sub-group. Our results provided four tactical sets that combined coopetition taxonomy and structural conditions for KIBS: Coopetition Contender Network Value, Coopetition Extended Network Value, Coopetition Buyer Network Value, and Coopetition Supportive Network Value. We confirmed that structural characteristics improve innovation, evidencing the complementarity between internal and external efforts. Additionally, our findings reveal the user community as a new player with moderation effects on the value network, contributing to a re-elaboration of the coopetition value network approach.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:taf:servic:v:45:y:2025:i:13-14:p:1275-1301

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DOI: 10.1080/02642069.2024.2430183

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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