Experimenting with Caseworker Direction: Evidence from Voucher-Funded Job Training

Robert Santillano, Irma Perez-Johnson and Quinn Moore

Journal of Human Resources, 2020, vol. 55, issue 2, 539-565

Abstract: We experimentally study the intensity of caseworker direction given to eligible voucher recipients selecting a job-training program. Requiring counseling led some to forgo training, but those assigned to the most directive approach had higher survey-reported earnings seven years after study entry, with targeting implications: dislocated workers did no worse with optional counseling, while disadvantaged workers earned less. Although impacts on earnings were inconsistent for dislocated workers when using administrative data, they were consistent for disadvantaged workers. Finally, using simulations, we find that changing caseworker direction can have impacts that are similar in magnitude to participating in any job training.

JEL-codes: J24 (search for similar items in EconPapers)
Date: 2020
Note: DOI: 10.3368/jhr.55.2.0716.8057R1
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:uwp:jhriss:v:55:y:2020:i:2:p:539-565

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