Reverse and Green Logistics Cost Simulation Using Analytical Hierarchy Process

Annas Mohammad (), Erhan Trihadi Pudiawan () and Sulaeman Suhendar ()
Additional contact information
Annas Mohammad: Universitas Multimedia Nusantara, Faculty of Business, Scientia Boulevard Gading Serpong Tangerang, Indonesia
Erhan Trihadi Pudiawan: Universitas Multimedia Nusantara, Faculty of Business, Scientia Boulevard Gading serpong Tangerang, Indonesia
Sulaeman Suhendar: Universitas Muhammadiyah Jakarta, Faculty of Economy and Business, Jl.KH Ahmad Dahlan Ciputat South Tangerang, Indonesia

HOLISTICA – Journal of Business and Public Administration, 2020, vol. 11, issue 3, 46-58

Abstract: The research aims to measure the effectiveness of the strategies of modern retailers which implementing reverse logistics activities, and to be believe that it could increase not only business competition, but also consumer satisfaction. The object of research is 20 modern retailers ranging from convenience stores to hypermarket stores. The methodology implemented in the form of setting parameters and assessment criteria which are arranged in the form of priority scale and analyzed using the Analytical Hierarchy Process or AHP method. The respondents are the decision makers in terms of product delivery, logistics, distribution and warehouse including making purchases both directly and indirectly. Sub parameters and sub criteria that are arranged then reevaluated using the ExpertChoice instrument to see the resulting scale consistency. Broadly speaking, the highest priority scale was 0.441 for the criteria for agility, 0.428 for the efficiency criteria, 0.318 for the stakeholder criteria, 0.271 for the process criteria and 0.146 for the environment criteria. The result of simulation cost is less than 8 percent of the profit margin per product returned.

Keywords: Reverse Logistics; Logistics Cost; Logistics Criterion (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/hjbpa-2020-0031 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:hjobpa:v:11:y:2020:i:3:p:46-58:n:4

DOI: 10.2478/hjbpa-2020-0031

Access Statistics for this article

HOLISTICA – Journal of Business and Public Administration is currently edited by Adriana Grigorescu

More articles in HOLISTICA – Journal of Business and Public Administration from Sciendo
Bibliographic data for series maintained by Peter Golla ().