Principal management concepts in Greek public sector: Part II – Management by Objectives

Papalazarou Ioannis () and Tsoulfas Giannis T. ()
Additional contact information
Papalazarou Ioannis: Hellenic Open University, School of Social Sciences, Parodos Aristotelous 18, 26335, Patra, Greece
Tsoulfas Giannis T.: Hellenic Open University, School of Social Sciences, Parodos Aristotelous 18, 26335, Patra, Greece

HOLISTICA – Journal of Business and Public Administration, 2018, vol. 9, issue 2, 53-72

Abstract: The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational level, their measurement with specific indicators and the benchmarking of the results. Goal setting is the essential tool for the specification and implementation of planning for various time horizons. As a detailed guide of organisational priorities, it constitutes the procedure of the determination of clear goals and objectives, deriving from the upper hierarchical level of each organization and their subsequent diffusion to the lower levels in the form of specific actions. This paper is the second and last part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In this part the experience of the implementation of “Management by Objectives” in Greek public services is analysed. Towards this end, the views and opinions of experts from the public sector are analyzed with the use of interviews and questionnaires. The aggregated results from both parts of the study are presented and discussed by the end of this paper.

Keywords: Management by Objectives; public administration; Total Quality Management; Greece (search for similar items in EconPapers)
JEL-codes: D73 L30 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/hjbpa-2018-0012 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:hjobpa:v:9:y:2018:i:2:p:53-72:n:4

DOI: 10.2478/hjbpa-2018-0012

Access Statistics for this article

HOLISTICA – Journal of Business and Public Administration is currently edited by Adriana Grigorescu

More articles in HOLISTICA – Journal of Business and Public Administration from Sciendo
Bibliographic data for series maintained by Peter Golla ().