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Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam’s telecommunication companies

Nham Tuan Phong (), Nguyen Tuyet-Mai (), Tran Nam Hoai () and Nguyen Hao Anh ()
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Nham Tuan Phong: VNU University of Economics and Business, Hanoi City, Vietnam
Nguyen Tuyet-Mai: Department of Marketing, Griffith University, Brisbane, Australia and Department of Information and E-commerce, Thuongmai University, Hanoi, Vietnam
Tran Nam Hoai: Department of Economic Information Systems and Electronic Commerce, Thuongmai University, Hanoi.
Nguyen Hao Anh: Department of Business Administration, Graduate School of International Social Sciences, Yokohama National University

Management & Marketing, 2020, vol. 15, issue 2, 275-301

Abstract: This paper aims at investigating the relationship between knowledge sharing activities and innovation capability at both individual and organizational levels. By reviewing extensive literature, a conceptual framework is built with integrating three factors: knowledge sharing, individual innovation capability and firm innovation capability. This study applies structural equation modeling (SEM) to analyze the data collected from 392 employees working at major Vietnam’s telecommunication companies. Empirical results show that knowledge sharing including knowledge donating, knowledge collecting play an important role in improving individual innovation capability. There is no direct link between knowledge collecting and organizational innovation capability, while knowledge donating has direct positive impact on product and managerial innovation. Furthermore, the individual innovation capability acts as a mediating variable between knowledge sharing practices and firm innovation capability. Implications for academics and practitioners are provided in this study.

Keywords: knowledge sharing; knowledge donating; knowledge collecting; firm innovation capability; individual innovation capability (search for similar items in EconPapers)
Date: 2020
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