Study on methods for evaluating employees performance in the context of digitization

Fogoroş Teodora Elena (), Maftei Mihaela (), Biţan Gabriela Elena () and Kurth Bastian L. ()
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Fogoroş Teodora Elena: Bucharest University of Economic Studies, Bucharest, Romania
Maftei Mihaela: Bucharest University of Economic Studies, Bucharest, Romania
Biţan Gabriela Elena: Bucharest University of Economic Studies, Bucharest, Romania
Kurth Bastian L.: Bucharest University of Economic Studies, Bucharest, Romania

Proceedings of the International Conference on Business Excellence, 2020, vol. 14, issue 1, 878-892

Abstract: This paper highlights the main elements of a doctoral research regarding the efficiency of workers evaluation process in the workplace. Based on the global competition, organizations are in continuous quality improvement of their processes to stay competitive. The focus is on motivating and constantly offering constructive feedback to the employees by evaluating them on the following criteria: job description requirements, operational objectives and behavioral objectives. The aim of this study is to confirm that in the context of digitization, both evaluation based on objectives and 360-degree evaluation have its advantages and disadvantages and to analyze the impact of it in organization’s performance. Since this process is divided in two parts (mid-year review and final review), an interesting research question would be how useful is to offer feedback to employees at the middle of the evaluation period and its impact on the final review. The first part of the paper will focus on defining the evaluation process and its scope, pursue by an analysis of 360-degree evaluation, evaluation based on objectives, and the evaluation process in the digital era. It would be a challenge to discover the inclination of organizations for different types of evaluations as well as perception differences between employees and employers. Many researches consider that one of the used methods implemented in companies is the evaluation based on objectives. A larger documentation on this subject would delimit the types of evaluations to help companies to easily choose the type that fits its culture. For this purpose, we will perform an outline on the existing literature by analyzing authors’ opinions on this subject and identifying advantages and disadvantages of the two types of evaluation specified above.

Keywords: employee performance; performance evaluation methods; evaluation based on objectives; 360-degree evaluation; digitization (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:14:y:2020:i:1:p:878-892:n:84

DOI: 10.2478/picbe-2020-0084

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