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The influence of the implementation of ERP systems on the performance of an organization

Barna Laura-Eugenia-Lavinia () and Igna Roxana Dana ()
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Barna Laura-Eugenia-Lavinia: Bucharest University of Economic Studies, Bucharest, Romania
Igna Roxana Dana: Bucharest University of Economic Studies, Bucharest, Romania

Proceedings of the International Conference on Business Excellence, 2021, vol. 15, issue 1, 268-279

Abstract: In this paper, I examined how the adoption and implementation of Enterprise Resource Planning systems influences an organization’s performance. Performance is a key component that underlies the organization’s activity. Enterprise Resource Planning systems are used to manage the activities of an organization (accounting, procurement, compliance, production, project management and other distribution chain operations). The impact of implementing Enterprise Resource Planning systems may differ from organization to organization. The main purpose of the paper is to present the most important performance indicators that are influenced by the implementation of Enterprise Resource Planning systems, but also what is their impact on the entire activity of an organization. The research method used is a quantitative research based on the questionnaire where we identified how Enterprise Resource Planning systems influence the performance of the organization. The data collected were useful to answer the main research questions formulated in the paper. The results obtained based on the questionnaire showed that organizations that implemented Enterprise Resource Planning systems obtained more favorable values of performance indicators than organizations that did not implement them. These Enterprise Resource Planning systems also have a role in the sustainable development of the organization, but in principle Enterprise Resource Planning systems are useful to improve the performance of the organization.

Keywords: ERP systems; performance; activity; implementation; sustainability (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:15:y:2021:i:1:p:268-279:n:4

DOI: 10.2478/picbe-2021-0026

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