Improving the Performance of Corporate Employees through the Use of Artificial Intelligence: The Case of Copilot Application

Vasilescu Cristina () and Gheorghe Militaru ()
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Vasilescu Cristina: Microsoft Company, Bucharest, Romania
Gheorghe Militaru: National University of Science Technology POLITEHNICA Bucharest, Romania

Proceedings of the International Conference on Business Excellence, 2024, vol. 18, issue 1, 1819-1830

Abstract: In today's dynamic business landscape, the use of artificial intelligence becomes an important factor for companies to succeed. This research aims to see how Copilot application can help employees in their work environment. Microsoft Copilot application being an artificial intelligent tool which aims to be a teammate for each employee. There is a lot of research on how artificial intelligence can help users succeed in their work environment but there was still more to learn about how Copilot could help more specifically. Therefore, in order to find out more, we have used a survey and an interview in this scope. The survey was spread to 30 IT professionals and the interview was held with a support engineer to see how well Copilot worked for him. In the survey we looked at how Copilot could help people work faster, make better decisions, be more productive, and be happier at work. Whereas in the interview we looked at how useful Microsoft Copilot was in day to day activities in the workplace. For those interested to learn more about how Microsoft Copilot is changing the way we work, and how the Microsoft Copilot tool could help companies be more efficient, then the insights from this research provide an excellent foundation.

Keywords: artificial intelligence; copilot application; employees’ performance; technology integration; corporate (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:18:y:2024:i:1:p:1819-1830:n:1016

DOI: 10.2478/picbe-2024-0153

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