Enhancing Faculty Satisfaction and Performance in Higher Education: The Transformative Role of HR and Technology Integration

Alakoum Alice (), Nica Elvira () and Abiad Mohammad ()
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Alakoum Alice: Bucharest University of Economic Studies, Bucharest, Romania
Nica Elvira: Bucharest University of Economic Studies, Bucharest, Romania
Abiad Mohammad: College of Business Administration, American University of the Middle East, Kuwait

Proceedings of the International Conference on Business Excellence, 2024, vol. 18, issue 1, 2951-2967

Abstract: This study investigates the role of Human Resources (HR) strategies and technology integration in enhancing faculty satisfaction and performance at Kuwait's private higher education institutions (HEIs) amidst perceived institutional challenges. It investigates three key factors: technology use in performance evaluation, human resources' role in adapting to global educational shifts, and faculty views on institutional challenges. By surveying 60 faculty members and employing statistical techniques to investigate the relationships between these variables and faculty satisfaction, significant correlations were found between faculty satisfaction, technology integration, and HR's strategic initiatives. Statistical analysis revealed no significant impact of perceived institutional challenges on faculty satisfaction; this unexpected result suggests that faculty satisfaction within the examined HEIs may be more directly influenced by proactive technology and HR strategies than by the challenges these institutions face. Ultimately, the research proposes a new paradigm for HR in the educational sector, emphasizing the necessity of a dynamic and strategic HR function to achieve sustainable excellence and create an environment where faculty members feel valued, supported, and motivated. This approach is essential for navigating the challenges of a VUCA (Volatile, Uncertain, Complex, Ambiguous) world, suggesting further research to investigate additional factors influencing faculty satisfaction and to refine the proposed model.

Keywords: Faculty Satisfaction; Performance Measurement; Higher Education; Technology Integration; Global Transformations (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:18:y:2024:i:1:p:2951-2967:n:1043

DOI: 10.2478/picbe-2024-0244

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