Enhancing Healthcare Productivity through Digitalization and Digital Transformation: A Comparative Case Studies Analysis

Bîlbîie Abigaela ()
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Bîlbîie Abigaela: Bucharest University of Economic Studies, Bucharest, Romania

Proceedings of the International Conference on Business Excellence, 2025, vol. 19, issue 1, 4465-4477

Abstract: The healthcare sector faces increasing pressure to enhance efficiency and productivity through digital technologies. Long-term gains can be obtained through digital transformation, which optimizes health outcomes while reducing costs and resource waste. Healthcare systems can improve clinical decision-making, operational efficiency, patient safety, emergency response, data management, and the cost-effectiveness of care services by using digital tools. Despite the growing interest in digitalization, limited research exists on the comparative effectiveness of different digital initiatives. This study aims to address the gap by analyzing successful implementations, highlighting significant obstacles, and offering practical advice to optimize the healthcare sector. Specifically, it examines the impact of digital healthcare solutions on productivity through four case studies from the American Medical Association’s “Future of Health Report”. The goal is to identify key enablers, challenges, and policy implications for successful digital adoption. This paper uses a comparative case studies approach with mixed methods, integrating qualitative thematic analysis and quantitative performance benchmarking. Findings show that digital tools reduce hospital readmissions, improve disease management, and expand access to care. However, challenges remain, including EHR interoperability issues, reimbursement barriers, and patient engagement. Value-based payment models and AI-driven predictive analytics are essential for financial sustainability. To maximize digital health’s impact, policymakers should prioritize reimbursement reforms, interoperability requirements, and digital literacy programs. Future research should evaluate the long-term effects of digital interventions on patient care and the economy.

Keywords: healthcare productivity; digital transformation; digitalization; telemedicine; electronic health records (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:19:y:2025:i:1:p:4465-4477:n:1039

DOI: 10.2478/picbe-2025-0342

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