BACKGROUND VERIFICATION AT ERGOSÂ INDIA

Dharma Raju Bathini
Additional contact information
Dharma Raju Bathini: Indian Institute of Management Calcutta, India

Asian Case Research Journal (ACRJ), 2023, vol. 27, issue 04, 339-356

Abstract: Arnold, HR head of ERGOS India, faces a difficult decision when an employee, Swati, is asked to resign due to a discrepancy in her background verification (BGV) and her inability to submit a document proving her past employment. The account team, which serves one of the company’s most valuable clients, wants to retain Swati at any cost due to her impressive performance and a sudden talent crunch. However, the company takes BGV concerns seriously as it poses a compliance issue and a potential ethics code violation. The evidence against Swati is substantive but not conclusive, and there are potential privacy breaches involving her private income tax information. In deciding the case, Arnold must weigh legal, diversity, privacy and inter-team conflict concerns to balance ethics compliance and immediate business needs.

Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0218927523500190
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:acrjxx:v:27:y:2023:i:04:n:s0218927523500190

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0218927523500190

Access Statistics for this article

Asian Case Research Journal (ACRJ) is currently edited by Lau Geok Theng

More articles in Asian Case Research Journal (ACRJ) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().