CABiT Cabs — Radhika’s Dilemma

Anil Dsouza, Rekha Aranha, Avil Saldanha and Jaya Rani
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Anil Dsouza: School of Business & Management, Christ (Deemed to be University), Lavasa Campus, Lavasa, Maharashtra, India
Rekha Aranha: School of Business & Management, Christ (Deemed to be University), Bangalore, Karnataka, India
Avil Saldanha: St. Joseph’s Institute of Management, Bangalore, Karnataka, India
Jaya Rani: Department of Management, Sikkim Manipal Institute of Technology, Sikkim Manipal University, Majitar, East Sikkim 737136, Sikkim, India

Asian Case Research Journal (ACRJ), 2024, vol. 28, issue 01, 1-15

Abstract: The focus of this case is the human resources management challenges faced by the Chief Human Resources Officer (CHRO) at CABiT Cabs. This case discusses the CHRO’s dilemma in resolving the challenges. CABiT Cabs’ operations and expansion are discussed to provide students an overview of the dynamics and challenges of the radio taxi business. In addition, this case explores the weakness in the CABiT business model and the challenges on the human resources front. The case extensively discusses the dynamics of a start-up and the pressures faced by the top management. Finally, the options available to the protagonist to address the challenges are discussed. The dilemma faced by the protagonist in her career front is also discussed in this case.

Date: 2024
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DOI: 10.1142/S0218927524500019

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