Developing Continuous Improvement Capability

John Bessant
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John Bessant: Centre for Research in Innovation Management, University of Brighton, Mithras House, Lewes Road, Falmer, Brighton BN1 9PH, United Kingdom

International Journal of Innovation Management (ijim), 1998, vol. 02, issue 04, 409-429

Abstract: Dealing with complex and uncertain environments requires a steady stream of innovation as well as occasional radical transition. Developing mechanisms to secure such continuous improvement (CI) is seen as a major strategic priority for many organisations. In particular, it raises the challenge of increasing employee involvement in the innovation process and of mobilising widespread problem-solving and learning behaviour. This paper reports on a major five-year research programme in the United Kingdom which explores the implementation of high involvement incremental innovation activities. It presents a reference model developed in this work for helping position and guide organisations in their implementation of CI.

Keywords: Continuous improvement; incremental innovation; participation; learning (search for similar items in EconPapers)
Date: 1998
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DOI: 10.1142/S1363919698000183

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