Determinants of Co-Workers' Innovative Behaviour: An Investigation into Knowledge Intensive Services

Jeroen P. J. de Jong () and Ron Kemp
Additional contact information
Jeroen P. J. de Jong: EIM Business and Policy Research, P.O. Box 7001, 2701 AA, Zoetermeer, The Netherlands

International Journal of Innovation Management (ijim), 2003, vol. 07, issue 02, 189-212

Abstract: Innovation researchers increasingly pay attention to service industries, resulting in a large amount of literature on success factors in new service development. However, the role of individual co-workers in innovation is still underexposed.This paper investigated the drivers of innovative behaviour of individual co-workers, which is considered to be a major determinant of incremental innovation. From the literature seven constructs were derived that are often discussed as drivers of innovation, but have not been tested as determinants of individual co-workers' innovative behaviour. Survey data were collected from 360 persons working in knowledge-intensive service firms. Based on a regression analysis, it appeared that perceptions of job challenge, autonomy, strategic attention and external contacts are positively related to innovative behaviour of individual co-workers. Also, operating in a market where firms compete on differentiation had a positive impact. On the other hand, a firm climate supportive to innovation and a high variation in demand did not affect innovative behaviour in a direct manner.

Keywords: Innovative behaviour; shop floor innovation; determinants; success factors; knowledge-intensive services (search for similar items in EconPapers)
Date: 2003
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S1363919603000787
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijimxx:v:07:y:2003:i:02:n:s1363919603000787

Ordering information: This journal article can be ordered from

DOI: 10.1142/S1363919603000787

Access Statistics for this article

International Journal of Innovation Management (ijim) is currently edited by Joe Tidd

More articles in International Journal of Innovation Management (ijim) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().