ROLE OF CORPORATE LEADERSHIP AND INNOVATION CLAIMS ON CONSUMER PERCEPTION OF PREMIUM PRODUCTS
Alex Gofman (),
Marco Bevolo () and
Howard R. Moskowitz ()
Additional contact information
Alex Gofman: Moskowitz Jacobs Inc., 1025 Westchester Ave., White Plains, NY 10604, USA
Marco Bevolo: Jan van Eyckgracht 116, 5645 LG Eindhoven, The Netherlands
Howard R. Moskowitz: Moskowitz Jacobs Inc., 1025 Westchester Ave., White Plains, NY 10604, USA
International Journal of Innovation Management (ijim), 2009, vol. 13, issue 04, 665-681
Abstract:
The paper summarizes the results of a fundamental research project to understand the perception of high-end products by consumers. The first part consisted of a series of in-depth qualitative interviews with over 75 global leaders of luxury and premium companies, star designers and thought leaders. The analysis of the collected data identified five dimensions of high-end offerings, with each dimension having a unique set of four factors. The second part included a massive quantitative (based on Rule Developing Experimentation) survey conducted in the US, UK, Italy and China with about 1800 qualified middle- to upper-class respondents participating in a total of 20 distinct conjoint-based surveys to discover the driving forces behind their perceptions of high-end products. This paper considers in depth one of the five dimensions — leadership and innovation. The analysis of the quantitative part includes mind-set segmentation and demographic subgroups. The research addresses one aspect of today's big question: "How can global brands migrate from being cost-driven commodities to higher margins and profits?" The answer is in the high-end.
Keywords: High-end products and services; premium; masstige; conjoint analysis; rule developing experimentation (RDE); consumer research; innovation; leadership; stimulus-response segmentation (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (1)
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Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijimxx:v:13:y:2009:i:04:n:s1363919609002467
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DOI: 10.1142/S1363919609002467
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