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MARKET ORIENTATION, TECHNOLOGY ORIENTATION AND PRODUCT INNOVATION SUCCESS: INSIGHTS FROM CoPS

Jing Liu and Jingqin Su ()
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Jing Liu: School of Tourism and Hotel Management, Dongbei University of Finance and Economics, Room 223, Building 4, Dalian 116025, China
Jingqin Su: Management and Economics Department, Dalian University of Technology, Room 303, Science and Technology Park, Dalian 116024, China

International Journal of Innovation Management (ijim), 2014, vol. 18, issue 04, 1-25

Abstract: This study explores how market orientation and technology orientation within fuzzy front end phases affect product innovation success in complex products and systems (CoPS) industry research and development (R&D) organisations. A sequential qualitative–quantitative mixed method was used with a single case study and a questionnaire survey. The case study results show mix effects of market orientation and technology orientation on CoPS innovation success within fuzzy front end phases. The empirical test results show that a market orientation facilitates both low-tech and high-tech CoPS innovation success and offer great benefits to mainstream customers. A technology orientation is beneficial to high-tech CoPS innovation success but has no impact on low-tech CoPS innovation success. The results have significant implications for CoPS firm strategies to facilitate product innovations and achieve competitive advantages.

Keywords: Market orientation; technology orientation; product innovation; complex product and systems (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S1363919614500200

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