THE IMPACT OF VISUAL PERFORMANCE MANAGEMENT ON DECISION-MAKING IN THE ENTREPRENEURIAL PROCESS

Tor Helge Aas () and Ahmad Alaassar ()
Additional contact information
Tor Helge Aas: School of Business and Law, University of Agder, Gimlemoen 19, 4630 Kristiansand, Norway
Ahmad Alaassar: School of Business and Law, University of Agder, Gimlemoen 19, 4630 Kristiansand, Norway

International Journal of Innovation Management (ijim), 2018, vol. 22, issue 05, 1-14

Abstract: Effective decision-making is critical for entrepreneurial success due to constantly changing customer needs. Research has indicated that visual performance management approaches have the potential to improve decision-making during operations in established firms. However, how visual performance management may affect decision-making during the entrepreneurial process has not yet been adequately addressed in the extant research literature. To contribute in filling this knowledge gap, a visual performance management tool called Obeya was adapted and utilised during an entrepreneurial process, and its impact on decision-making during the process was qualitatively explored. The findings indicate that the implementation of the Obeya tool has the potential to positively impact the ability to understand and communicate performance related information during the entrepreneurial process. Moreover, these effects may lead to improvements in decision-making. In addition, visual performance management may be a particularly powerful tool when it is combined with the implementation of iterative experimental entrepreneurial processes, such as Lean Startup.

Keywords: Entrepreneurial processes; visualisation; performance management; decision-making; Obeya (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S1363919618400029
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijimxx:v:22:y:2018:i:05:n:s1363919618400029

Ordering information: This journal article can be ordered from

DOI: 10.1142/S1363919618400029

Access Statistics for this article

International Journal of Innovation Management (ijim) is currently edited by Joe Tidd

More articles in International Journal of Innovation Management (ijim) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().