HOW TRANSNATIONAL LIVING LABS CAN HELP SMEs TO INTERNATIONALISE

Teemu Santonen and Mikko Julin ()
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Teemu Santonen: Laurea University of Applied Sciences, Vanha Maantie 9, O2650 Espoo, Finland
Mikko Julin: Laurea University of Applied Sciences, Vanha Maantie 9, O2650 Espoo, Finland

International Journal of Innovation Management (ijim), 2019, vol. 23, issue 08, 1-16

Abstract: Due to globalisation there are increasing opportunities for SMEs to pursue international markets. Transnational living lab (LL) approach has been suggested as a promising way to help SMEs to pursue in international markets. However, what kind of services SMEs are expecting from transnational LLs is less clear. By conducing 82 semi-structured open-ended interviews among health and well-being SMEs from eight different Baltic Sea region countries, a typology for transnational LL-service needs is defined. As a result of a conventional content analysis, 12 main needs were identified. By far, the most popular LL need was testing service. The second most popular need group was formed by eight equally important services, origin of which can be linked to the commonly known internal barriers of SME internationalisation. However, some needs were differing between established SMEs and startups, depending on their prior LL experiences. Suggestions for key characteristics of transnational LL concept are proposed.

Keywords: Living lab; transnational; cross-border; internationalisation; SMEs; small- and medium-sized enterprises; innovation (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1142/S1363919619400036

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