HOW APPLICABLE ARE DIGITAL MATURITY MODELS TO SMEs?: A CONCEPTUAL FRAMEWORK AND EMPIRICAL VALIDATION APPROACH

Christopher A. Williams, Daniel Schallmo () and Eusebio Scornavacca ()
Additional contact information
Christopher A. Williams: Johannes Kepler University Linz, Altenbergerstrasse 69, 4040, Austria
Daniel Schallmo: Neu-Ulm University of Applied Sciences, Wileystrasse 1, 89231, Neu-Ulm, Germany
Eusebio Scornavacca: Arizona State University, 1151 S. Forest Ave, 8528, Tempe, AZ, USA

International Journal of Innovation Management (ijim), 2022, vol. 26, issue 03, 1-32

Abstract: The aim of this paper is to investigate the current landscape of digital maturity models for small- and medium-sized enterprises (SMEs) and the capabilities embedded in the models using a semi-systematic literature review and semi-structured interviews. Based on current knowledge, our research provides insights into the gaps in maturity model research for SMEs. Our primary findings show that digital maturity modelling, particular for SMEs, is currently a significant topic across several industries but remains limited by the lack of procedural properties and suitable SME-specific capabilities. This is supported by our literature review and initial interview findings. The paper offers a conceptual framework including defined criteria and essential properties. Furthermore, the paper outlines a transparency approach to empirical validation to increase the rigor of future maturity model research.

Keywords: Maturity model; digital transformation; SME; conceptual framework; empirical validation (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (2)

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DOI: 10.1142/S1363919622400102

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