FOSTERING USER INVOLVEMENT IN COLLABORATIVE INNOVATION SPACES: INSIGHTS FROM LIVING LABS

Judy Hong Huang, Tatiana A. Iakovleva and John Bessant
Additional contact information
Judy Hong Huang: School of Business and Law, University of Stavanger, Stavanger, Norway
Tatiana A. Iakovleva: School of Business and Law, University of Stavanger, Stavanger, Norway
John Bessant: School of Business and Law, University of Stavanger, Stavanger, Norway

International Journal of Innovation Management (ijim), 2024, vol. 28, issue 07n08, 1-33

Abstract: Innovation studies have shown a growing interest in collaborative approaches, particularly user co-creation within innovation spaces. This qualitative study delves into the intricate dynamics of user involvement in fostering user-centric innovation within living labs. Through interviews with 22 informants across 14 countries from 2021 to 2022, this study presents a comprehensive framework outlining four pivotal phases of involvement: recruitment, motivation, co-creation, and relation. Through a nuanced exploration of the critical factors shaping each, the research illuminates ongoing debates and consensus surrounding the orchestration of the co-creation process and the vital role of living labs in cultivating innovations. By offering insights into the co-creation process with users, the study underscores the approaches adopted by living labs to achieve sustainable outcomes in user-centric innovation. These findings provide valuable knowledge that can aid practitioners in navigating challenges related to user engagement, thereby advancing user-centric innovation initiatives.

Keywords: Innovation; user involvement; co-creation; living lab; innovation spaces (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S1363919624500324
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijimxx:v:28:y:2024:i:07n08:n:s1363919624500324

Ordering information: This journal article can be ordered from

DOI: 10.1142/S1363919624500324

Access Statistics for this article

International Journal of Innovation Management (ijim) is currently edited by Joe Tidd

More articles in International Journal of Innovation Management (ijim) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().