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DIGITAL TRANSFORMATION SUCCESS FACTORS: A SYSTEMATIC LITERATURE REVIEW AND BIBLIOMETRIC ANALYSIS

Marie Heuermann, Sylvia Gaiser-Bertram () and Daniel Schallmo ()
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Marie Heuermann: University of Applied Sciences Neu-Ulm, Wileystraße 1, 89231 Neu-Ulm, Germany
Sylvia Gaiser-Bertram: Eberhard Karls University of Tübingen Nauklerstraße 47, 72074 Tübingen, Germany
Daniel Schallmo: University of Applied Sciences Neu-Ulm, Wileystraße 1, 89231 Neu-Ulm, Germany

International Journal of Innovation Management (ijim), 2024, vol. 28, issue 09n10, 1-29

Abstract: Digital transformation has emerged as a critical strategy in today’s dynamic business environment. However, the high failure rate of digital transformation initiatives underscores the need for a deeper understanding of the factors that drive success. This study conducts a comprehensive examination of digital transformation success factors through a systematic literature review. Through a bibliometric analysis of 34 peer-reviewed journal articles published between 2017 and 2023, the study evaluates research areas, temporal trends, geographical distributions, journals, significant keywords, and principal authors based on co-authorship. It unveils the current digital transformation research landscape, synthesises 119 enabling factors into 13 core dimensions for successful digital transformation, and presents a new and holistic digital transformation model. This model offers valuable guidance for practitioners in the field and organisations navigating transformation challenges.

Keywords: Digital transformation; digitalisation; success factors; enabler; systematic literature review; bibliometric analysis; organisational agility; digital strategy; leadership; innovation (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1142/S1363919624400048

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