Quality effort decision in service supply chain with quality preference based on quantum game

Cuihua Zhang, Peng Xing () and Jianwei Wang
Additional contact information
Cuihua Zhang: School of Business Administration, Northeastern University, Shen Yang, Liao Ning 110819, P. R. China
Peng Xing: School of Business Administration, Northeastern University, Shen Yang, Liao Ning 110819, P. R. China
Jianwei Wang: School of Business Administration, Northeastern University, Shen Yang, Liao Ning 110819, P. R. China

International Journal of Modern Physics C (IJMPC), 2015, vol. 26, issue 07, 1-23

Abstract: Service quality preference behaviors of both members are considered in service supply chain (SSC) including a service integrator and a service provider with stochastic demand. Through analysis of service quality cost and revenue, the utility functions are established on service quality effort degree and service quality preference level in integrated and decentralized SSC. Nash equilibrium and quantum game are used to optimize the models. By comparing the different solutions, the optimal strategies are obtained in SSC with quality preference. Then some numerical examples are studied and the changing trend of service quality effort is further analyzed by the influence of the entanglement operator and quality preferences.

Keywords: Service quality effort; quantum game; nash equilibrium; quantum entanglement; service quality preference (search for similar items in EconPapers)
Date: 2015
References: View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0129183115500734
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijmpcx:v:26:y:2015:i:07:n:s0129183115500734

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0129183115500734

Access Statistics for this article

International Journal of Modern Physics C (IJMPC) is currently edited by H. J. Herrmann

More articles in International Journal of Modern Physics C (IJMPC) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().