The manager as facilitator of dialogue

Joseph A. Raelin

EconStor Open Access Articles and Book Chapters, 2012, vol. 20, issue 6, 818-839

Abstract: In this article a new role for managers is advocated to create conditions for genuine collaborative engagement in 21st Century organizations. The new role is as a facilitator of emancipatory dialogue, a discourse among parties that can lead to mutual learning, deep understanding and insight, and collaborative consciousness and action. The facilitator role is described and illustrated in the article as a means to encourage free expression and inquiry, but the article also warns about the imposition of coercive norms within the work group that might be externally imposed or even self-imposed. As managers promote an emancipatory form of dialogic engagement, conversations ensue that bring out people’s individual and collective wisdom, creativity, and dignity.

Keywords: Facilitation; Dialogue; Deliberation; Emancipation; Managerial role; Post-bureaucracy; Critical management studies; Bohmian dialogue (search for similar items in EconPapers)
JEL-codes: D23 J52 M10 M14 M53 M54 (search for similar items in EconPapers)
Date: 2012
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:zbw:espost:268466

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